Turnkey Wireless Internet with 24/7 Guest Support

 

Challenges

  • To standardize on an enterprise wireless solution for our hotelslogo
  • Provide complete and seamless coverage throughout our hotels
  • Provide a strategic and cost effective WiFi solution for a customer service driven company
  • Leverage a company to accommodate centralized management, support and monitoring
  • Implement a solution that can provide top notch reporting, throttling and content filtering
  • Keep up with the guest demands for flawless streaming media content from multiple devices
  • Offer a customizable customer guest access portal experience

Results

  • Implementation of a restaurant-wide enterprise WiFi solution
  • Scalable and robust solution for our restaurant with minimal guest issues
  • Turnkey Wireless High-speed internet for guests
  • Proactive performance tuning to continually optimize WiFi performance
  • A completely managed, monitored and supported solution
  • Creative and customizable customer guest access portal experience
  • Accommodate our customer desire for NFL Red Zone streaming during season

 

MoJo’s BBQ Selects Sigmawifi for design, implementation and support of state of the art wireless solution for restaurant

About MoJo’s BBQ

Challenges

Like many restaurants, there is legacy wireless in place that does not meet the demands of today’s guests. With the expectation for great wireless coverage at any restaurant someone dines at, MoJo’s BBQ needed to find a partner that could implement a 100% turnkey High-speed Wireless Internet solution with unmatched support.

Many restaurants use the table side menu and pay offering that requires 100% reliable WiFi internet access. Additionally, with the importance of mobile devices required for fantasy sports tracking, there is no room for WiFi internet problems.

Solution

MoJo’s BBQ 1MoJo’s BBQ chose to partner with Sigmawifi due to their proven experience offering state-of-the-art WiFi design, expertise, central management, proactive support, security and most importantly… Satisfied customers! Sigmawifi offered a unique design and support model that scaled to MoJo’s needs and matched the required customer service level expectations.

Sigmawifi’s enterprise provisioning features enable remote configurations of new APs, drop-ship onsite with simple plug and play installation capabilities. Their centralized dashboard for global WiFi management enables us to scale the business while maintaining the high level of performance and guest service.

Results

MoJo’s BBQ is committed to the best possible guest wireless experience in its restaurant. Based on the restaurant initiatives they needed not only a secure and reliable wireless solution but also one that offers customers seamless connectivity. Being a customer service driven restaurant they had to meet the high expectations and demands for flawless and FAST wireless connectivity. Additionally, with the explosion of online streaming media performance had to be impeccable. The result was complete customer and employee satisfaction!