Proactive Device Management

  • Proactive Performance Tuning as needed based on reporting
  • Bundled support of 2 hours per month included for reactionary or proactive support
  • Monthly wireless heat map review
  • Unifi controller patching
  • Wireless device updates as they are released
  • Weekly Log Reviews/Security reviews by our engineer service desk
  • Firmware updates included: applied as released and advised by respective vendor
  • IOS updates to be applied as released by our service desk
  • Keep your network secure and be alerted in real-time of rogue wireless access points
  • Quickly isolate client issues with accurate maps of client locations and network paths
  • Pinpoint the source of connectivity issues using wireless metrics such as Signal-to-Noise ratio
  • Investigate unusual client bandwidth consumption both in real-time and via historical data
  • Enforce wireless device restrictions by determining exact device counts per user
  • Standby device replacement service – includes up to one device replacement next business day